Welcome to the FAQs page for Mainely Movers. We understand that moving can be a stressful experience, and you may have questions about our services. Here, we've compiled a list of frequently asked questions to help address your concerns and provide you with the information you need for a smooth and hassle-free move.

General Questions

1. Is Mainely Movers licensed and insured?**

- Yes, Mainely Movers is fully licensed and insured to protect your belongings during the moving process.

2. How do I request a quote for my move?

- You can request a free quote by filling out our online form on the "Homes or Services" page by clicking the “Get in Touch” button or by contacting our customer service team directly.

Packing and Preparation

1. Do you provide packing materials?

- Yes, we offer a range of packing materials, including boxes, packing tape, bubble wrap, and more. These can be included in your moving package or purchased separately.

2. Can I pack my belongings myself?

- Absolutely! You can choose to pack your belongings, or you can opt for our professional packing services for added convenience.

Scheduling and Logistics

1. How far in advance should I schedule my move?

- We recommend scheduling your move as early as possible to secure your desired date. Typically, at least two to four weeks in advance is ideal.

2. Do you offer same-day or last-minute moving services?

- While we try to accommodate all requests, same-day or last-minute moves may be subject to availability and a same day service charge. Please contact our team to check for availability.

3. What happens if my move date changes?

- If your move date changes, please notify us as soon as possible. We will do our best to reschedule your move to a convenient date. Change in dates may be subject to additional fees.

Payment and Pricing

1. How is the cost of my move determined?

- The cost of your move is based on factors such as the distance, the size of your move, the services you require, and any additional options you choose. We provide transparent pricing, and you'll receive a detailed quote before your move.

2. What payment methods do you accept?

- We accept various payment methods, including credit cards, checks, and cash. Please discuss your preferred payment method with our team during the booking process.

During the Move

1. How will my belongings be protected during the move?

- We take great care to protect your belongings during the move. Our team uses high-quality packing materials, proper packing techniques, and secure loading and unloading practices.

2. What if my items get damaged during the move?

- While we strive to prevent any damage, accidents can occasionally happen. Mainely Movers is fully insured, and we have a claims process in place to address any issues. Please contact our customer service team for assistance.

Post-Move

1. Do you offer storage solutions?

- Unfortunately, at this time we do not. However we have plans to provide secure storage options for both short-term and long-term needs in the future. You can learn more about our storage service updates by subscribing to our email or visiting us on our website.

2. How do I leave feedback about my moving experience with Mainely Movers?

- We welcome your feedback! You can leave a review on our website or on popular review platforms like Google by clicking HERE. Your input helps us improve our services.

If you have any more questions or need assistance with your upcoming move, please don't hesitate to contact our friendly customer service team. We are here to make your move as smooth and stress-free as possible. Thank you for choosing Mainely Movers!